****** - Verified Buyer
4.5
My wife has a little wider than typical shoulders so I was skeptical that the size we ordered would fit correctly as many clothes items are tight in that area. I initiated a return as it was tight and the seller immediately reached out to ask for her measurements so they could custom fit her a jacket. They must have made it in a day because we had her custom jacket a week later. Great customer service and the jacket looks amazing on her. I should note that the seller was very prompt in their responses to my questions. Would def buy from again.